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Projects In Queue:

67

Projects In Flight:

62

Projects Complete:

219

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Application & Use	Operationalized - Rolling Out	Copilot Adoption Sessions	Touring adoption sessions with Microsoft to drive just-in-time learning and user adoption
  Training & Upskilling	Operationalized - Rolling Out	LinkedIn Learning AI Training	Available self-service, as-you-go, AI training through LinkedIn
  AI Priority Setting	Development	AI for Everyone - Course & Credential Design	N/A
  Training & Upskilling	Intake	AI for Everyone - Course Production / Acquisition	N/A
  AI Priority Setting	Deployed & Learning	AI for Everyone - Curriculum Design	N/A
  Training & Upskilling	Intake	AI for Everyone - Full Deployment	N/A
  Culture of Adoption	Intake	AI for Everyone - Monitor and Refresh	N/A
  Culture of Adoption	Deployed & Learning	AI for Everyone - Pilot	N/A

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• AI Projects

  Sub Domain	Status	Project Name	Description
  AI-Powered Pedagogical Strat	Operationalized - Fully In Use	AI Faculty Guidance	Guidance for faculty on ways they should and should not use generative AI in their courses, including examples, sample syllabus language, the use of AI detection software, and other considerations.
  AI-Powered Pedagogical Strat	Operationalized - Fully In Use	Blackboard Design Assistant	A generative AI system built into Blackboard Ultra that can help faculty design syllabi, assignments, and test questions.
  Integrating into Teaching	Operationalized - Fully In Use	Copilot Language Learning Bots	Using generative AI to create language learning bots to assist with acquisition of foreign languages.
  Integrating into Teaching	Operationalized - Fully In Use	Legal Document Summarization	Using generative AI to analyze and summarize public legal documents.
  Data-Driven Instructional Engagement	Operationalized - Fully In Use	Theator AI Video Review	Video recording of the laparoscopic procedures that uses AI to review the procedure steps and evaluate patient outcomes.

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Assessment and Feedback	Operationalized - Fully In Use	Grading AI Agent	Assists faculty in grading assignments with computer code, equations, essays, and other long-form answers through the use of Gradescope, a commercially available platform that integrates with Blackboars.
  Case Study Generation	Operationalized - Fully In Use	Obstetrics Teaching Dialogue GenAI	Using Open AI gpt to generate teaching dialogue for obstetric emergency simulations.
  Sentiment Analysis	Operationalized - Fully In Use	Social Media Sentiment Analysis (School of Communication)	Academic Research in the School of Communication - using generative AI to create a sentiment analysis of social media posts.
  AI Literacy	Intake	UOnline Instructional and Multimedia Design	Supports course design so faculty can focus on teaching and content.
  Assessment and Feedback	Intake	UOnline Grading Solutions	Increases grading efficiency so faculty can focus on teaching and content.

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Research Administration	Development	Lifecycle of a Grant - Copilot ORA Assistant (Matrix)	N/A
  Research Administration	Development	Lifecycle of a Grant - Copilot ORA Chat	N/A
  Research Administration	Intake	Lifecycle of a Grant - One-off requests for Financial Statements	N/A
  Research Administration	Intake	Lifecycle of a Grant - Research Administration AI	N/A
  Research Administration	Intake	Lifecycle of a Grant - Proposal Review	N/A
  Research Administration	Intake	Lifecycle of a Grant - Agreement Review	N/A
  Research Tools	Operationalized - Fully In Use	AIDOC (Intracranial Hemorrage Detection)	FDA-cleared AI algorithm developed by AIdoc, which estimates the likelihood of a patient having intracranial hemorrhage and then prioritizes these cases to be read by the radiologists
  Research Tools	Operationalized - Fully In Use	AIDOC (PE Detection)	FDA-cleared AI algorithm that estimates the likelihood of a patient having incidental pulmonary embolism and then prioritizes these cases to be read by the radiologists.
  Research Tools	Operationalized - Fully In Use	Audio Sentiment Analysis for OCD Therapy	Use of a tool that uses AI to analyze the emotional content of audio recordings. This is used for analysis of exposure therapy in people with OCD
  Research Tools	Evaluated and Canceled	Custom Clinical Notes LLM for UHealth	Investigating the possibility of developing a custom large language model based on clinical notes from UHealth. There are several approaches including training a model from scratch to fine-tuning an existing LLM. The latter is the most performant approach and also the most cost effective. Different existing LLMs are being evaluated and testing is ongoing.
  Research Tools	Operationalized - Rolling Out	D3 for Dementia	Patient Digital Marker (PDM) model was developed by Indiana University to identify patients at risk of developing dementia. The model is being validated here at University of Miami and will be deployed as part of a NIH-sponsored clinical trial.
  Research Tools	Operationalized - Fully In Use	DICOM Image De-identification	Image de-identification for utilization in research studies and for quality improvement. De-identification includes data within the meta-data (DICOM headers) and within the image at the pixel level. Without these models, a custom solution will have to be built for each imaging vendor and system, as well as each software version upgrade.
  Research Tools	Operationalized - Fully In Use	Endoscopy Reading (Virgo)	Virgo is seeking FDA approval for their device using AI to read endoscopy procedures and detect issues. UHealth is participating in this study for follow up endoscopy procedures for patients who underwent HBOT for UC.
  Research Tools	Operationalized - Fully In Use	Gartner Research Tools	Third Party Research Tools licensed for use at UM/ Includes access to AI research
  Research Tools	Operationalized - Fully In Use	Scan360 Integration	Application to enhance clinical research.
  Research Tools	Operationalized - Fully In Use	Text to 3D Model Generation	Generating 3D models based on text prompts.
  Research Administration	Workflow Build	Lifecycle of a Grant – Copilot Faculty Assistant	There is two sub-projects here: A faculty member has an idea and wants to find a funding source; A faculty member has a draft article and wants to find appropriate journals or conferences where the article can be published

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Patient Exp. & Self-Help	Development	Amelia SMS Appointment Directions	N/A
  Physician Satisfaction	Intake	Applied Compute	N/A
  Physician Satisfaction	Intake	Epic AI: Anesthesia Pre-Procedure Insights	N/A
  End User Experience	Future Use Case	Suki Epic Ambient Voice for Nursing	Using Suki to document flowsheets for nursing. Used AI-powered, ambient voice recognition technology to document flowsheets. In Rover, nurses start the recording and set the phone nearby while they work with the patient. The system notifies them when the recording is processed and ready to file to the chart.
  Physician Satisfaction	Development	Suki Epic Ambient Voice Ordering	N/A
  Patient Exp. & Self-Help	Intake	Epic AI: Patient Facing Imaging Results Overview	N/A
  Patient Exp. & Self-Help	Intake	Epic AI: Reminder Generation for Patients in MyChart	N/A
  Physician Satisfaction	Intake	Epic AI: Generated Referral Summaries Help Clinicians Quickly Understand Why a Patient Is Being Referred	N/A
  Physician Satisfaction	Development	Epic Ai: Draft Patient Instructions from Note	N/A
  Physician Satisfaction	Intake	Epic AI: Extract Phenotypes from Notes	Uses generative AI to extract phenotypes from patient notes, with the option to extract notes from the current encounter or unprocessed notes from the last five years. Users can extract phenotypes the from the Deep Phenotyping activity or from an ad hoc Reporting Workbench report they can also accept or dismiss phenotypes extracted.
  Physician Satisfaction	Intake	Epic Ai: Synopsis Insights	Uses generative AI to surface relevant text from clinical notes helping clinicians understand the story behind a patient's medications—what was tried, what worked, what didn't, and why. Clinicians can hover over a medication to view Insights, which are excerpts from notes that mention medication changes with links to full notes for deeper review.
  Patient Flow	Development	Epic Predictive Model: Predicted Discharge Disposition	Using the model, case managers can identify and prioritize patients who are likely to need discharge placement sooner, potentially days before a case management consult order is placed.
  Physician Satisfaction	Development	Epic  AI Text Assistant: Implement Custom Actions	Ability to preform custom action for the use with Epic AI text assistant
  Physician Satisfaction	Development	Epic Improve Draft Quality with Advanced Message Categorization for Art	Implementing new advanced categorization model that can identify when a patient message is about multiple topics and supports additional topic categories. This change also reduces ongoing prompt maintenance because Epic-released prompts are designed to be used out of the box and are updated automatically over Nebula.
  Physician Satisfaction	Operationalized - Rolling Out	Theator AI Video - Surgery to Text pilot	Video recording of the laparoscopic procedures that uses AI to generate full operative note and integrate with Epic.
  Patient Exp. & Self-Help	Intake	Automated Next Step from Clinical Notes	Automate clinical next steps (care coordination)
  Value from Data	Operationalized - Fully In Use	Copilot Readmission Analysis	Use Copilot to summarize the top 5 themes driving patient readmissions and top 5 strategies for reducing patient readmissions.
  Physician Satisfaction	Development	Epic AI Context-Driven In Basket Insights	Uses generative AI to gather relevant patient and encounter information, including demographics, medications, problems, results, allergies, and other pertinent details based on the content of the patient's message. Help clinicians get up to speed quickly and respond to patient messages more efficiently. A clinician opens a patient message in In Basket for a patient they haven't seen in a while. To respond effectively, they need to understand the patient's condition which has traditionally required them to spend time searching through the chart. With In Basket Insights, the system surfaces this relevant clinical information directly within the message view. After reading the message, the clinician clicks Generate Insights to pull in patient-specific details based on the context of the request. Within moments, they see an AI-generated summary of recent lab results, medications, past diagnoses, and other pertinent data, all without navigating away from the message. If they need more context, they can hover over inline reference notes to see the source of each piece of information.
  Physician Satisfaction	Development	Epic AI Extract Sig Details	AI helps map free-text sigs to the discrete dose, route, and frequency used in your system. This feature will help with catching the significant number of free-text sigs not caught by the current string matching-based sig mapping table and save time for clinical staff who reconcile medications manually.
  Physician Productivity	Intake	Epic AI ART Drafts in Spanish	To help clinicians who speak Spanish respond more quickly to patient medical advice request messages, Augmented Response Technology (Art) now automatically generates drafts for messages written in Spanish. Note the following limitations of the first iteration of Art for Spanish Messages: Drafts for messages written in Spanish are generated in Spanish, not in English. Art for Spanish Messages cannot be to specific users or departments. If you enable Art for Spanish messages, all departments enabled for Art at your organization and your Community Connect partners will generate drafts for messages written in Spanish and all users who can see and use Art drafts will be able to see and use Spanish drafts. Build Tasks - Update Prompts & Enable Feature Flag in Nebula
  Patient Exp. & Self-Help	Development	Epic AI Keep Patients Engaged After a Visit with AI-Suggested Reminders	Help patients turn their after-visit instructions into action and make follow-up tasks part of their daily routine by automatically suggesting helpful reminders that they can add to MyChart with one click.
  Patient Exp. & Self-Help	Development	Epic AI: Patient-Facing Imaging Results Overview	Uses AI to create a patient-friendly summary, but not interpretation of, radiologists' impressions.
  Physician Productivity	Intake	Epic AI Discover Reasons for Medication Changes Using AI-Powered Insights in Synopsis	Uses generative AI to surface relevant text from clinical notes helping clinicians understand the story behind a patient's medications—what was tried, what worked, what didn't, and why. Clinicians can hover over a medication to view Insights, which are excerpts from notes that mention medication changes with links to full notes for deeper review.
  Quality & Saving Lives	Operationalized - Rolling Out	Theator AI Video Analysis for OR expansion	The enhanced integration is essential to enable Theator's AI assistant capabilities, which correlate intraoperative video analysis with indexed EHR data to transform months of chart review into minutes of intelligent querying. Theator Expansion to include 20 ORs, as approved by Dr. Parekh. Three-year pricing and suggested terms attached.
  Patient Scheduling & Intake	Future Use Case	IATRION AI-Assisted Pre-Visit Intakes for Neuro Ophthalmology	IATRION is a HIPAA compliant AI-powered phone assistant designed to conduct structured, conversational interviews with patients prior to their visit and generate comprehensive pre-summaries, thus reducing staff time spent on routine intake questions and enhance clinical preparedness before patient encounters. When a new patient visit is scheduled, administrators can send an SMS text to the patient 3-5 days prior to their appointment via the IATRION app, instructing patients to call the IATRION phone number. Once called, the AI-agent will summarize the non-diagnostic conversation with the patient and populate a customizable history note, which can be copied-and-pasted into Epic.
  Physician Satisfaction	Operationalized - Rolling Out	Epic Ambient Voice Documentation for Patient Notes	Use ambient voice technology to write visit notes based on the conversation during office visits,  and inpatient. Pilot for 100 users.
  Quality & Saving Lives	Operationalized - Fully In Use	AIDOC (ICD10 Recommendation)	Free text indication interpretation and ICD10 recommendation.  Aims to improve ordering provider efficiency and reimbursements
  Quality & Saving Lives	Operationalized - Fully In Use	Augmented Reality Surgical Guidance (Medivis)	Augmented reality surgical guidance.
  Physician Productivity	Development	Automated Exam Room Allocation (Epic)	Working with Epic R&D to pilot new module for staff and exam room allocation that will provide operational lead with actionable data on the allocation and assignment of exam rooms to providers.
  Physician Productivity	Development	Automated Physician Leave Requests (Workday)	Streamlining the leave request process for faculty by automate the requests for approval and directly sending the approved leave into the scheduling system eliminating manual reconciliation work performed by master scheduling team.
  Quality & Saving Lives	Operationalized - Fully In Use	Brain Volume Calculations (Cortech.AI)	MS PLex and Morphometric brain volume calculations.
  Quality & Saving Lives	Operationalized - Fully In Use	Calcium Scoring (Bunker Hill)	Calcium Scoring of non-typical CT valve contrast studies.
  Physician Productivity	Operationalized - Rolling Out	CaneEvidence Agent	Integrate GPT in with Epic to provide patient-specific, evidence-based clinical assistance.
  Physician Productivity	Evaluated and Canceled	Cardiology AI Patient Intake	Partnering with SOAP AI and the Mayo Clinic on a NCI-funded research study to study the efficacy of AI patient intake for primary care new patient visits replacing the manual questionnaires and summarizing key findings for the provider.
  Quality & Saving Lives	Operationalized - Fully In Use	Cardiology Blood Flow & 3D Modeling Computer Vision Analysis	Using computer vision to support blood flow analysis, 3D modeling without invasive procedure, and coronary artery disease diagnosis.
  Quality & Saving Lives	Operationalized - Fully In Use	Changes in Medication Treatment for Glaucoma Patients	Treatment plans for glaucoma patients are documented within clinical notes, making it difficult to study. NLP models are being developed to identify if there were any changes to treatment plans indicated within the clinical note, and to extract the medication information (medication name and dosage). A pre-trained model processes all relevant clinical notes and outputs notes annotated with medications, allowing clinicians to review for accuracy.
  Physician Productivity	Evaluated and Canceled	Copilot Access in Epic	Embed Copilot within Epic via a middleware "website" that allows users to submit a prompt and then get a response back from that website in Epic.
  Quality & Saving Lives	Evaluated and Canceled	CT Ablation Tumor Site Identification	Enhance tumor site identification.
  Quality & Saving Lives	Operationalized - Rolling Out	Custom Clinical Entity Recognition - Thrombolytic/Bleeding Events in Cancer Patients	N/A
  Quality & Saving Lives	Operationalized - Fully In Use	Custom Predictive Models - DVT/PE	Identifies patients at-risk of developing deep vein thrombosis (DVT) and/or pulmonary embolism (PE), which can be life-threatening if not identified earlier.
  Patient Flow	Sunset	Custom Predictive Models - Hospital Ambulatory Surgery Admissions	Some hospital ambulatory surgeries end up requiring a hospital bed following surgery, putting strain on capacity planning. This model will help predict the number of patients requiring a hospital bed based on scheduled procedures.
  Physician Productivity	Operationalized - Rolling Out	Electronic Outpatient Medication Prior Authorization	Automates medication prior authorization workflows with a fully integrated solution that proactively initiates prior auth requests and receives quick responses with the EHR.
  Quality & Saving Lives	Development	Epic Actionable Follow-Ups for Radiology	Generative AI in Epic that supports clinical care delivery.
  Physician Satisfaction	Operationalized - Fully In Use	Epic AI Text Assistant	Use Ai Text assistant or edit inbasket messages and notes to quickly enhance note to use generative AI to edit all or part of your text. You can summarize text, change the tone for a different audience, or update the formatting. You can also check your spelling and grammar.
  Quality & Saving Lives	Intake	Epic Clinical Documentation Improvement Suggestions	Generative AI in Epic that supports clinical care delivery.
  Physician Productivity	Intake	Epic AI Context-Driven In Basket Insights	Generative AI in Epic that supports clinical care delivery.
  Value from Data	Operationalized - Fully In Use	Epic Conversational Queries with SlicerDicer SideKick	Implement Epic's GenAI tool within SlicerDicer allowing users to request reports in plain language and have the session auto-built
  Value from Data	Intake	Epic Dashboard Insights	Generative AI in Epic that supports clinical care delivery.
  Physician Productivity	Operationalized - Fully In Use	Epic Draft Hospital Course in Discharge Summary	Drafting hospital course notes with the help of generative AI can help physicians more quickly summarize the admission so they can include that information in their discharge summaries. An AI-generated draft pulls together information from notes and events documented throughout the admission, giving physicians a starting point for their note. Clinicians who have used this feature while providing early feedback have reported time savings, including one clinician who timed writing a note with and without AI and found that AI made them significantly faster: from around 4.5 minutes to about 40 seconds.
  Patient Exp. & Self-Help	Future Use Case	Epic Draft Provider Bios	N/A
  Physician Productivity	Operationalized - Rolling Out	Epic End-of-Shift Care Plan Notes	Generative AI in Epic that supports clinical care delivery.
  Physician Satisfaction	Operationalized - Fully In Use	Epic In Basket Art: Draft Responses	automatically drafts text for a potential response to the patient’s medical advice request MyChart message based on the text of the message and information from the patient’s record, such as current prescriptions and recent results.
  Physician Satisfaction	Development	Epic In Basket Art: Results	AI drafts a comment to send to the patient for new results based on details from the Results In Basket message or the clinician's result note. Clinicians can review and revise the response before sending—or ignore it and draft their own reply from scratch.
  Physician Satisfaction	Intake	Epic In Basket Art: Translations	In Basket automatically translates incoming patient messages from Spanish to English and shows a translation preview to clinicians that they can use to quickly check if the message requires urgent action, such as calling the patient with a translator. If no urgent action is needed, the clinician can send a translation request message to your in-house translator, who can start their translation with the AI-generated draft and make any necessary corrections, decreasing translation turnaround times.
  Physician Satisfaction	Operationalized - Fully In Use	Epic Inpatient Insights	Insights Summary is a feature that combs through past notes and recent events to save time for a clinician who needs to quickly get up to speed about recent medical developments for a patient. The Insights Summary activity's large language model can recap care that occurred in a configurable timeframe, giving clinicians the relevant context they need to address current issues, and presented with their discipline and background knowledge in mind.
  Physician Satisfaction	Operationalized - Fully In Use	Epic Outpatient Insights	Summarize previous notes in outpatient encounters
  Patient Exp. & Self-Help	Intake	Epic Patient-Facing Endoscopy Procedure Overview	Generative AI in Epic that supports clinical care delivery.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Model -  Risk of ICU Readmission or Mortality	Use this model to identify patients who are at risk of being readmitted to the ICU or dying. The model uses dozens of data points such as code status, vital signs, ventilation, and LDAs to help ICU clinicians make better informed decisions during rounding and discharge planning workflows.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model - Amb Risk of Hospital Admission or ED Visit for Asthma	Ambulatory - if implementing or has an existing population health workflow around asthma patients. Care managers and other clinicians can use this model to see an adult asthma patient's risk of a hospital admission or ED visit related to asthma in the next year. The Hospital Admissions and ED Visits for Asthma model helps clinicians and care managers identify the asthma patients who are most at risk of ending up in the ED due to asthma-related conditions. The statistically derived model uses a proprietary algorithm and 17 variables to stratify your adult asthma population into risk buckets. Identifying and stratifying these patients makes it possible for clinicians to deliver proactive, targeted interventions that are designed to prevent dangerous flare-ups. The goal of the model is to better outcomes for patients and better utilization of your resources, such as your ED.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model - Early detection of Pediatric Sepsis	Use a set of three models created by Nationwide Children's Hospital to detect and treat sepsis in pediatric patients earlier in both inpatient and emergency departments. One model scores patients in the ED and the other two models score admitted patients. One inpatient model scores the general pediatric population and one model scores pediatric patients with high-risk conditions who are predisposed to developing sepsis. These models uses data points such as temperature, BP, behavioral assessments, length of stay, and diagnoses to help clinicians identify septic pediatric patients (under 20 years old) before they worsen. The inpatient model that scores patients with high-risk conditions is not available to organizations in the EU or the UK due to locale-based differences in the regulation of decision support.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model - Hospital Acquired Acute Kidney Injury	This model identifies admitted patients who are at risk of experiencing acute kidney injury (AKI) so clinicians can determine whether it's possible to limit their use of potentially harmful treatments and closely monitor serum creatinine and urine output to detect AKI more quickly.
  Patient Flow	Evaluated and Canceled	Epic Predictive Model - Likely Surgical Admit Destination	This model is standardly included in the Capacity Management dashboard for organizations that automatically create bed requests for surgical admit patients.
  Physician Satisfaction	Evaluated and Canceled	Epic Predictive Model - OCR Image to Text Transcription	The model transcribes the text of scanned documents, such as notes, results, and referrals, depending on your organization’s configuration options. After the model runs on a set of image files, the transcribed text from those documents is available in your system and can appear in your clinicians’ search results. This model requires the Cognitive Computing license but doesn't count toward the ten models included with that license.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Model - Risk of Hospital Admission or ED Visit (Version 2)	Version 2 of the Risk of Hospital Admission or ED Visit model is a cloud-based logistic regression model with 55 features. This version offers the potential for improved performance due to the expanded feature set and its ability to localize on your patient data.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model - Risk of Negative Diabetes Outcomes	Using this model, care managers and other clinicians can review diabetes-related complications a patient is expected to develop over the next two years. Then they can drill down into the contributing factors and determine what to do to lower that risk. Care managers can also perform outreach or bulk enroll patients in Compass Rose episodes based on the risk of negative outcomes of type 2 diabetes score.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model - Risk of Opioid Use Disorder or Overdose	The model can be used a number of ways in clinician-facing workflows, but two primary workflows are recommended for this model. The first is showing the score in Storyboard or a similarly visible location in the chart so clinicians can reference a patient’s score before ordering. This workflow is ideal for settings where opioids might be prescribed on a regular basis, such as in the emergency department, in a pain clinic, or during inpatient discharge planning. The second primary workflow is in a BestPractice Advisory (BPA) related to opioid ordering so users placing an opioid order are alerted when a patient has high risk. This workflow is ideal for outpatient and emergency department ordering. The model could also be used as additional filtering for your organization’s existing opioid-related BPAs.
  Quality & Saving Lives	Sunset	Epic Predictive Model - Sepsis (version 1)	Model helps clinicians identify patients with sepsis before their condition worsens with real-time, point-of-care warnings to allow for rapid and risk-adjusted interventions. The model uses data points such as medications, lab results, vital signs, and LDAs to identify patients prior to sepsis progression and organ damage or death occurs.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Model - Sepsis (Version 2)	Cloud based version 2 for early detection of sepsis in adult patients
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model:  Inpatient Risk of Falls	Use this model to identify patients who are at risk of falling in the ED or an inpatient unit. The model uses dozens of data points such as financial class, vitals, assessments, medications, and lab results to help your organization identify patients who are most at risk of falling. This information enables nurses to focus interventions on the patients who are most likely to fall without them. The model can improve on the performance of manual fall risk assessments, while requiring minimal additional input from clinicians or operational staff. After it is implemented, the model can run continuously, saving up to 3 minutes per patient per day.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model: Amb Pediatric Risk of Hospital Admission or ED Visit	Care managers and other clinicians can see the percent chance that a pediatric patient will end up admitted or in the emergency department in the next six months. They can review the factors contributing to that risk, reach out to the patient or the patient's guardian, and reduce the likelihood that an adverse health event occurs.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model: Amb Risk of Admission for Heart Failure	Care managers and other clinicians can use this model to see an adult patient's risk of a hospital admission related to heart failure in the next year.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Model: Amb Risk of HTN	Care managers and clinicians can use this predictive model to help determine which patients have the highest risk of developing hypertension within the next two years. Due to a shift in the definition of hypertension by the American Heart Association and American College of Cardiology, the model is effectively predicting the risk of stage 2 hypertension. Refer to the Additional Considerations topic for more information.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model: Amb Risk of Initial Myocardial Infarction	Care managers and other clinicians can use this model to see an adult patient's risk of an initial myocardial infarction in the next two years so they can take preventive measures.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Model: Amb Risk of Pediatric Asthma exacerbation	Ambulatory - if pop health workflow around this population; Clinicians can see the risk of a pediatric asthma patient under the age of 18 having a severe asthma attack in the next 90 days. They can review the factors contributing to that risk and allocate care and resources accordingly.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Model: End of Life Index	The End of Life Care Index is a logistic regression that predicts the risk of one-year mortality. This model is designed to be used on all adult patients using frequently documented features.
  Quality & Saving Lives	Sunset	Epic Predictive Model: ICU In-Hospital Mortality Risk (Retrospective)	Epic's statistically derived in-hospital mortality risk model for critical care patients uses a proprietary algorithm and 49 variables to calculate a patient's expected mortality risk for retrospective risk-adjusted benchmarking of ICU mortality rates, enabling clinicians, unit managers, and hospital administrators to see outcomes and quality of care in their ICUs. This model allows you to benchmark your outcomes without the need for time-intensive manual data review and abstraction
  Patient Flow	Evaluated and Canceled	Epic Predictive Model: ICU Length of Stay (Retrospective)	Epic's statistically derived ICU length of stay model uses a proprietary algorithm and 60 variables to calculate a patient's expected length of stay in the ICU for retrospective risk-adjusted benchmarking, enabling clinicians, unit managers, and hospital administrators to see outcomes and quality of care in their ICUs. This model allows you to benchmark your outcomes without the need for time-intensive manual data review and abstraction.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Models - Deterioration Index Score	Model identifies hospitalized patients who may be clinically deteriorating, which allows clinicians to proactively intervene and treat patients earlier, which may help reduce adverse events, ICU admissions, and cardiac arrests. Model updates dynamically based on information entered into the chart, providing clinicians with the most up-to-date risk assessment information.
  Patient Flow	Evaluated and Canceled	Epic Predictive Models - ED Patient Likelihood to Occupy an Inpatient Bed	Using this model, hospital staff can take a proactive approach to bed planning. Instead of constantly checking the ED census, staff can review the model predictions for patients who will likely need a bed in an inpatient unit and start preparing for these arrivals before an admit order is placed. This increased lead time enables capacity planning staff to proactively estimate the number of beds and staff needed at a given time. The model is integrated within the capacity dashboards already used for capacity management.
  Patient Flow	Operationalized - Fully In Use	Epic Predictive Models - Forecasted Hospital Census	Model predicts expected capacity for the upcoming hour, day, week, month, or year on operational dashboards to better identify and mitigate potential overutilization or capacity problems before they arise. This information can help plan discharges, schedules, and staffing to keep up with expected capacity.
  Patient Exp. & Self-Help	Operationalized - Fully In Use	Epic Predictive Models - Likelihood to Recommend	Identifies the likelihood of patient experience survey resources and correlate key variables about patients or their visit.
  Physician Productivity	Operationalized - Fully In Use	Epic Predictive Models - Order Search	The cloud-based order search model learns from the sequences of search terms used across your whole organization, as well as user-level and department-level statistics that are calculated in Chronicles. Brings the most common order up when user searches for order.
  Quality & Saving Lives	Operationalized - Fully In Use	Epic Predictive Models - Readmissions Risk Score	This model helps identify patients who are most at risk of an unplanned readmission in the 30 days after discharge and can be fully integrated within clinical workflows, allowing clinicians and hospital staff to focus more resources on at-risk patients. The model uses dozens of data points such as diagnoses, medications, and lab results.
  Quality & Saving Lives	Sunset	Epic Predictive Models - Remaining Length of Stay	Model predicts the remaining of length of stay of all adult patients with an inpatient admission (inpatient, observation status) at all locations.
  Quality & Saving Lives	Evaluated and Canceled	Epic Predictive Models - Risk of Surgical Site Infection	This model identifies patients prior to surgery who are most at risk of developing a surgical site infection (SSI).
  Quality & Saving Lives	Development	Epic Surgical Procedure Mismatch Detection	Generative AI in Epic that supports clinical care delivery.
  Patient Exp. & Self-Help	Evaluated and Canceled	Food Service Automation - Amazon Just Walk Out	Deploying Amazon Just Walk Out (JWO) technology on Medical Campus (Calder Library) to pilot the use of automatous food service option in areas with limited availability for staff and patients.
  Patient Exp. & Self-Help	Workflow Build	Generate Digital Art for SoLeMia and Doral Digital Walls	Project to generate rotating source of art for Digital Walls and avoid third-party art curation costs.
  Patient Exp. & Self-Help	Operationalized - Fully In Use	IP Emotional Recognition Monitoring	Real-time detection of patient experience in the inpatient setting through facial expressions allows for the opportunity to intervene to improve patient satisfaction prior to discharge.
  Quality & Saving Lives	Operationalized - Fully In Use	Mammo Post Processing (Density Scoring)	Mammo post processing - density secondary capture scorecard.
  Quality & Saving Lives	Operationalized - Fully In Use	Neurosurgical Planning (Quicktime)	Neurosurgical planning software which incorporates connectomics; utilizing cloud computing for large-volume data processing, and intuitive browser-based interfaces.
  Quality & Saving Lives	Operationalized - Fully In Use	Nuclear Medicine Processing (Hermes AI)	Nuclear Medicine processing, display and analysis for SPECT-CT, PET-CT, PET-MR including dosimetry; image quantification and advanced image reconstruction.
  Patient Exp. & Self-Help	Evaluated and Canceled	Patient Affordability	Analyzing affordability of UHealth to patients in our market.
  Patient Exp. & Self-Help	Evaluated and Canceled	Patient Arrival with Distance Computer Vision	Deploying Microsoft facial and license plate recognition to identify patients with scheduled appointments as they approach the facility to provide a low friction arrival experience. License plate recognition for visitor management and parking integration.
  Quality & Saving Lives	Operationalized - Rolling Out	Perspectum - Radiology AI Imaging	Quantitative liver analysis with software that provides clinicians with an interpretable report of liver health.
  Patient Flow	Operationalized - Fully In Use	Epic Predictive Model: Likelihood of Discharge by End of Day Today or by End of Day Tomorrow	Using this model, your staff can more accurately predict whether admitted patients will be discharged today or tomorrow.
  Physician Satisfaction	Operationalized - Fully In Use	Epic Predictive Models - Inbasket Categorization	The system reviews patient medical advice request messages to identify a category to apply to the message. Clinical and support staff can use these categories to sort and triage messages sent to a pool. Categories include such things as clinical actionable messages and FYI messages.
  Physician Satisfaction	Operationalized - Fully In Use	Epic Predictive Models - Inbasket Language Detection	The language detection model uses cloud computing to label incoming patient medical advice request messages with the language they were written in. Organizations can set up rules based on the message’s language to allow users to forward the message to an appropriate translation pool.
  Patient Exp. & Self-Help	Operationalized - Fully In Use	PX Sentiment Word Cloud	Taking all comments from patients within the Patient Experience CAHPS surveys, an NLP model is used highlight topics and keywords while removing any low impact words. The results are visualized as a word cloud.
  Quality & Saving Lives	Operationalized - Fully In Use	Reduce Radiology Error with Image Analysis (Siemens)	Reduce radiologist errors by analyzing post processed images, providing confirmation of findings and/or identify findings for possible inclusion in the final report.
  Physician Satisfaction	Operationalized - Rolling Out	Suki Epic Ambient Voice Docmentation for Patient Notes	Use ambient voice technology to write visit notes based on the conversation during office visits. in 2024, Abridge, Dax, and Suki were evaluated, and Suki as selected as the vendor due ability to use on both iPhone/android, multiple languages, and support model for on-boarding.

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Fan Engagement	Operationalized - Fully In Use	AI Historical Image Enhancement	Enhance old footage and images to today's standards of resolution.
  Fan Engagement	Evaluated and Canceled	Improve Degraded Videos	Improve the quality of degraded videos with Topaz Video.
  Data Analysis	Future Use Case	Benchmark AI	Athletics contract and financial research tool
  Performance Optimization	Operationalized - Fully In Use	XBoat Telemetry	A telemetry set for our sport is akin to the wearable tech that Football/Soccer/Basketball/etc. use for their players, only in our case, the boat "wears" it and it provides information on angles, timing, force application, crew cohesion, and much more data that cannot be seen or quantified by the eye. We can then "feed" the results into a trained AI program from Claude, which then provides its own analysis of the data that can be compared to the coaches’ analyses of the data and impressions from the practice
  Talent Scouting	Future Use Case	Athena AI	Athena is a multi-modal tool that analyzes language, tone, and affect to deliver robust, bias-reduced insights that drive athlete growth and performance. It equips talent evaluators with deeper, objective insights for smarter scouting and recruiting.
  Fan Engagement	Operationalized - Fully In Use	Conversica Ticket Sales AI Agent	The Conversica AI Agent creates personalized conversations that move ticket sales leads towards meaningful outcomes, creating a more efficient sales staff.
  Performance Optimization	Operationalized - Fully In Use	Athlete Management System	We have used Microsoft Fabric & Copilot to store student-athlete performance data to perform linear regression analysis to identify performance risks and course correct as quickly as possible.

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Adobe Text to Image Generation	Generative AI that Allows for text to image
  Information Technology / Cybersecurity	Evaluated and Canceled	Agent Management	Platform for Agent and Chat Bot management
  Academic Administration	Operationalized - Fully In Use	AI 3rd Reader (Vantage)	Following an initial review and scoring of the supplemental essay response by admissions staff, AI would be used solely as a tool to augment the process by providing an additional layer of review. The system could also generate scores based on a defined rubric, with the objective of increasing the frequency of reviews while maintaining consistency and fairness. Only scores given by admissions staff would be used in the Committee's evaluation of the file.
  Information Technology / Cybersecurity	Future Use Case	Automatic Assignment of Tickets in ServiceNow	Copilot agent to automatically assign tickets
  Information Technology / Cybersecurity	Evaluated and Canceled	Azure OpenAI Chatbots	Azure OpenAI (AOAI) is similar to Copilot, but can be accessed programmatically in a secure manner, enabling OpenAI’s LLM to power chatbots. Specifically, AOAI can be used in various ways including Retrieval-Augmented Generation (RAG), which optimizes the output of a LLM so it references internal documents as the knowledge base outside of its initial training data. Use cases include creating a chatbot to look up UM’s Investigator Manual or a chatbot to help train radiology residents in use of various radiology software.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Chrome Help Me Write	An experimental feature in Google Chrome that uses generative AI to assist users in writing more effectively online. It's designed to provide suggestions for short-form content like reviews and surveys.
  Human Resources	Development	Copilot Ask HR Agent	AI agent that answer questions about UM HR policies and benefits.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Copilot Epic Tip Sheet Search Assistant	Copilot agent to search Epic tip sheets
  Information Technology / Cybersecurity	Future Use Case	Copilot IT Proforma Creation Agent	AI Agent that develops proformas to project the total cost of ownership of new applications.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Crowdstrike Malware Protection	Protect against malware with next-gen antivirus.
  University Operations	Operationalized - Fully In Use	Custom Student Retention Model	Utilizing machine learning to identify students at-risk of early attrition.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Cybersense Data Integrity Check	Data integrity checker within the cybervault for airgap back-ups.
  University Operations	Operationalized - Fully In Use	Donor Interaction GenAI	Leveraging Generative AI to analyze donor reports, generate thank you letters, provide recommendations, and generate custom news feeds based on donor interests.
  Information Technology / Cybersecurity	Intake	Epic Bridges Search Assistant	Generative AI in Epic that supports system maintenance.
  Marketing & Comms	Intake	Epic Draft Analytics Catalog Report Descriptions	Generative AI in Epithet supports system maintenance.
  Marketing & Comms	Future Use Case	Epic Draft Patient Outreach Campaigns	N/A
  Information Technology / Cybersecurity	Development	Epic Prompt Engineering Testbed	Generative AI in Epithet supports system maintenance.
  Information Technology / Cybersecurity	Development	Epic Questionnaire Translation Utility	Generative AI in Epic that supports clinical care delivery.
  Finance	Development	Expense Forecast	Forecasting expenses using past trend of expenses and forecasted future volume.
  Academic Administration	Operationalized - Fully In Use	Faculty Letter Entitlement Analysis	NLP models that extract important information about faculty entitlements within faculty offer letters, such as entitlement for lab space, equipment, renovations, and research funding.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Fidelis Cyber Threat Monitoring	Monitor, identify, correlate anomaly behaviors, and predict cyber threats.
  Information Technology / Cybersecurity	Evaluated and Canceled	Gartner AI Evaluation Tool	Tool Developed with Gartner to us AI to evaluate AI project proposals
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Google Gemini	A multimodal suite of AI models that power a variety of Google products and services, including the Bard chatbot.
  University Operations	Operationalized - Fully In Use	Hosptial Visitor Management Facial ID	Enhancement to visitor management system in the Tower to identify visitors, as well as identify individuals on a security watchlist and alert public safety.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Interface Monitoring and Management Agent (Intersystems)	Improve efficiency of interface monitoring.
  Information Technology / Cybersecurity	Intake	ServiceNow Virtual Agent – IT Self Service	Agent to improve efficiency of IT help desk support.
  Information Technology / Cybersecurity	Future Use Case	Agentic IT Help Desk Call Triage	Leveraging conversational AI in the UHIT Help desk for call triage, routing and escalations.  The tool will learn and evolve with the intent of providing optimal assistance to our internal users.
  Finance	Operationalized - Fully In Use	Leading & Lagging Indicator Revenue Forecast	Forecasting Net Patient Service Revenue using leading indicator of scheduled ambulatory appointments and the past trend of downstream revenue generated from completed ambulatory visits. Forecasting Net Patient Service Revenue using leading indicator of scheduled ambulatory appointments and the past trend of downstream revenue generated from completed ambulatory visits.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Medigate Device Discovery	Discovery of on-network devices
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Palo Alto Cyber Prevention	Protects against internet threats, by automatically preventing unknown/malicious cyber-attacks.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Proofpoint Email Protection	Software to automatically detect and block malicious inbound emails based on IPs.
  Information Technology / Cybersecurity	Evaluated and Canceled	Report Automation - Data & Copilot Connection	N/A
  Finance and Administration	Operationalized - Fully In Use	Revenue Plan Development	Model for creating clinical volume and gross charges plan, preserving the correlation between different types of clinical volumes and related gross charges.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Splunk Cyber Threat Blocking	Monitor, identify, prevent, correlate anomaly behaviors, alert, and block malicious threats.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Tanium Cybersecurity Detection	Tool leveraging ML, NLP, and RPA to enhance cyber security.
  Human Resources	Development	UM Policy Q&A Copilot Assistant	AI assistant to help answer questions related to policy and procedure.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Varonis Cybersecurity Incident Response	Generative AI security layer that enhances security team's visibility to ability to act.
  Strategy	Operationalized - Fully In Use	Website Scrape Extraction Tool	Automatically find and pull content from a selected and populate it in a list.
  Human Resources	Operationalized - Rolling Out	Workday Assistant and Teams Agent	Chatbot to assist with HR, finance, and supply chain questions and Teams Agent. Also provides search suggestions within Workday Web Applications
  Human Resources	Intake	Workday Assistant Enhancement with WorkdayHelp	Requires investment in Foundational changes in Workday by adding case management functionality in Workday with HR to transition from Qualtrics and emails management of employee questions (payroll, benefits, etc). Includes LLM knowledge back to allow employees to engage with chat feature to answer questions and submit cases to HR support team to review.
  Human Resources	Operationalized - Rolling Out	Workday Chatbot/WalkMe	Chatbot to assist with HR, finance, and supply chain questions.  Assists with such tasks as recommending support material and flu vaccine status submissions.
  University Operations	Intake	UMPD - AI Surveillance for Security Cameras	AI program embedded in cameras that provides object and loitering detections. Auto alerts are sent to CCTV and/or Dispatch to improve rapid emergency response & investigations. Only 2% of our cameras currently have this capability. 30 security cameras are in place with AI analytics for loitering detection, potential intruder recognition, and vehicle identification in pedestrian only areas. All newer / replacement camera models will have this capability. Software program needs to be purchased to support and utilize this capability.
  Human Resources	Sunset	Open Enrollment 2026 Agent	Copilot agent to answer employee questions related to benefits selection during open enrollment
  Human Resources	Operationalized - Fully In Use	Phenom Recruiting Fit Score	Applies AI to evaluate candidates against job requirements and assigns a rating to highlight the strongest matches.
  Human Resources	Operationalized - Fully In Use	Phenom Chatbot	Engages job seekers 24/7 to gather details on skills, experience, and interests. Based on their responses, the chatbot provides personalized job recommendations.
  Human Resources	Operationalized - Fully In Use	LinkedIn Learning: Performance Management Role Play Scenarios	AI enabled role play scenarios for performance management. It is a safe environment for individuals to practice high-stakes conversations.
  Human Resources	Operationalized - Fully In Use	LinkedIn Learning: AI Powered Personalized Coaching	AI-powered coaching is a chatbot that provides personalized, real-time learning advice, and resources.
  Human Resources	Operationalized - Fully In Use	AI Voice Over for Professional Development Videos	Creates professional voice-overs for instructional videos using AI.
  Human Resources	Operationalized - Fully In Use	Powered By You AI Coaching	An AI agent that provides analysis of PBY results, information on how to create goals based on the results, and  conversation starters for group feedback.
  Human Resources	Future Use Case	AI Enabled Leadership Assessment	Create an interactive leadership assessment utilizing AI.
  University Operations	Future Use Case	Blackbaud Data Insights and Gift Officer Efficency	Enabling AI capabilities in Blackbaud CRM that enable Gift Officers to more effectively and efficiently engage with potential donors and increase revenue from fundraising.
  University Operations	Deployed & Learning	Space Utilization and Occupancy Analysis	12-month pilot program will support enhanced data collection and modeling, enabling more accurate projections of potential cost savings from energy efficiency based on utilization patterns.
  University Operations	Intake	Parking & Transportation Agent	Chatbot on landing page to support customer service efficiencies.
  Information Technology / Cybersecurity	Operationalized - Fully In Use	Social Media Threat Monitoring	Reduces institutional risk through enhanced situational awareness regarding local, state, national, and international incidents that may affect the UM campuses or community.
  University Operations	Intake	ParkZen Digital Parking Utilization App	New digital parking utilization app within the UM app - Pilot program targeted for Red lots at the Gables campus
  University Operations	Future Use Case	AI Analytics for Access Control Data	Leveraging AI analytics of access control data will enhance security and improve operational efficiency through real-time insights and predictive maintenance.Transforms large volumes of access-control data into immediate, actionable insights through simple, plain language prompts. Emerging issues easily identifiable and proactively resolved— “List all LSV bedroom doors with batteries expiring in the next 5 days". Program uses online card reader data to identify operational service needs (e.g. battery replacement, readers offline, etc.) in order to dispatch technicians more effectively and develop a preventative maintenance program.
  Academic Administration	Intake	UOnline Enrollment and Student Success: Live Chat	Online chat to enrollment advisors and student success advocates.
  Academic Administration	Intake	UOnline Enrollment and Student Success: SMS	SMS chat to enrollment advisors and student success advocates.
  Marketing & Comms	Intake	UOnline Marketing: Content creation	AI to support marketing content creation.
  Information Technology / Cybersecurity	Future Use Case	ServiceNow NowAssist – Augment IT Support Staff	Agent to improve efficiency of help desk ticket triage.
  Finance	Development	Certificate of Insurance (COI) Verification Automation - ARK	Vendor Management - implementing software with AI features, ARK, to automate Certificate of Insurance (COI) verification, ensuring insurance compliance and more timely processing of purchase orders (many times POs are held due to expired or missing COI). This is currently a manual process and implementing the AI component will help in being proactive on maintaining complete vendor records with active COIs.
  University Operations	Intake	Classroom Optimization	N/A
  Finance	Development	Contract Lifecycle Management (CLM) - Evisort	Contract Lifecycle Management (CLM) - As part of the Workday Supply Chain implementation, the CLM  will have an AI component (Evisort )
  Academic Administration	Development	Financial Aid Analysis Tool	N/A
  Academic Administration	Development	Ideal Enrollment Analysis Tool	N/A
  Finance	Operationalized - Rolling Out	Insurance Claims Review - Luminos	Risk Management - currently use Luminos for all claims, looking into activating the AI tool within Luminos' Risk Management Information System to summarize claim information without having to read through lengthy documents. This software will reduce the time it takes to review claims by providing the Risk Management team with a summary of the most critical components of the claim.
  Finance	Intake	Optimize Payment Terminals	Using AI to analyze trends in payment device activity by location, identifying legacy systems that are no longer being used. This will lower costs by reducing redundant devices by location and eliminating devices not in use . JP Morgan’s healthcare payments system, Instamed, will be rolled out this summer, replacing our previous provider BofA. JPM offers an API so we can track healthcare spend with software code instead of having to log onto their website and export the data into excel.
  Finance	Development	Review Investment Proposals - Pension & Endowments	Use AI to perform initial review of investment proposals for Pension & Endowments, summarizing key information. This is currently reviewed manually and would reduce the time it takes to review lengthy investment proposal documents.
  Academic Administration	Intake	EAB Assistant for Students	Mobile app available to all students 24/7 to support advising and general inquiries. The tool delivers a personalized student experience by leveraging advising history and enabling more effective preparation for advising interactions. It also provides staff with analytics to identify patterns in student questions and behaviors, helping to identify opportunities for proactive intervention. Additionally, the tool will incorporate Insights survey data (administered periodically to first-year students) to support retention efforts.
  Academic Administration	Development	Transfer Student Management	N/A
  Finance	Operationalized - Fully In Use	Vendor Risk Assessments - Craft	N/A
  University Operations	Intake	News Aggregation and Analysis Automation	N/A
  Legal & General Counsel	Operationalized - Fully In Use	Onbase Document Management and Search	N/A
  Legal & General Counsel	Intake	Subpoena/Garnishments/Billings Automation Project	N/A
  Legal & General Counsel	Intake	Use of AI By Outside Counsel	Began discussions with most-used outside law firms to discuss how AI can lead to more efficiencies and lower outside legal fees.  As part of these discussions, we have emphasized need to use AI in creating bills, drafting documents, and reviewing large-scale document productions.
  Strategy	Development	Market Insight Tool	N/A
  Strategy	Development	Copilot Intelligent Slide Orchestrator	N/A
  Strategy	Intake	Slide Automation Assistant	N/A
  University Operations	Intake	Content Generation (Notebook LM Application)	N/A
  University Operations	Intake	Copilot Templeted Teams Meeting Minutes	N/A
  University Operations	Intake	Explore Microsoft Loop Application	N/A
  University Operations	Intake	Smartsheet's Smart Agent for Project Management	N/A
  Human Resources	Operationalized - Fully In Use	LinkedIn Hiring Assistant	N/A
  Human Resources	Intake	Ulearn Cornerstone Pilot	N/A
  Human Resources	Future Use Case	Optimize New Hire Orientation Process	N/A
  Marketing & Comms	Intake	Content Lifecycle (brief → draft → versioning → optimization)	N/A
  Marketing & Comms	Intake	Video Production Acceleration	N/A
  Marketing & Comms	Operationalized - Fully In Use	Paid Media Audience Targeting	N/A
  Marketing & Comms	Operationalized - Fully In Use	AI-Assisted Social Listening and Reputation Monitoring	N/A
  Marketing & Comms	Intake	Automated Analytics Reporting	N/A
  Marketing & Comms	Intake	Initial CMS and Martech Integration	N/A
  University Operations	Development	Unlocking AI Functionality in DAR's Core Software	N/A
  University Operations	Development	Know Your Target Agent	N/A
  University Operations	Intake	Unlocking Core CRM Functionality with AI Technology	N/A
  University Operations	Intake	AI/Epic Integration for Grateful Patient Fundraising	N/A
  University Operations	Intake	AI/Ticketmaster Integration for Real-Time Athletic Event Screening	N/A
  University Operations	Future Use Case	Prospective Donor Vetting	N/A
  University Operations	Workflow Build	News Aggregation and Analysis Automation	Automating news and information gathering so that daily tasks and decision-making can be accessed and analyzed more effectively and efficiently.
  Academic Administration	Workflow Build	MATES Course Credit Validation	MATES (Miami Acadecmic Transfer Evaluation System). The project would interact with a workflow called MATES, which helps students get credit for courses they have taken at other institutions.  The AI request is fairly simple: students upload supporting documents, such as a course syllabus.  We could use AI to verify that the document submitted by a student is a valid document type and qualifies as a syllabus, meaning that it should have things like a course name, faculty name, course description, contact information, office hours, grading scale, list of learning objectives, assignments, instructor name, etc.  The overall workflow happens in Boomi, which can make calls to other systems.
  Human Resources	Evaluated and Canceled	Workday Assistant Enhancement with Workday Learning	Requires investment in Foundational changes in Workday by adding LMS (Replacing ULearn/Cornerstone) to store knowledge directly in Workday for Assistant to access and act more like copilot agent to answer questions and orchestrate solution (open ticket, assign training, provide instructions)
  Information Technology / Cybersecurity	Future Use Case	Epic Agent Factory	Factory is Epic's platform for creating, monitoring, and evaluating AI agents and automated workflows. Factory lets you test ideas, automate repetitive tasks, and enhance experiences for staff and patients using AI that is integrated with your existing data and workflows.
  Human Resources	Operationalized - Fully In Use	Performance Management Coach	This AI performance coach provides UM faculty and staff with comprehensive guidance on the entire performance management lifecycle, from SMART goal setting to year-end evaluations. It offers both managers and employees tailored support regarding timelines, system navigation, and best practices for development planning and feedback.
  Human Resources	Development	Total Rewards 2026 AI Agent	This AI agent serves as a dedicated resource for the HR Total Rewards team, streamlining high-volume inquiries by providing instant access to internal policies on benefits, retirement, and leave programs. It enhances team efficiency by drafting professional correspondence and ensuring consistent, accurate responses to employee questions.
  Human Resources	Intake	Talent & Organizational Development Website Bot	To improve access to development, engagement, and organizational effectiveness resources.
  Human Resources	Future Use Case	UKG AI Payroll Agent	A tool to help navigate pay, clocking in, & out.
  University Operations	Operationalized - Fully In Use	UMPD Crime Detection	Crime detection
  University Operations	Future Use Case	Lessons Learned AI Agent	N/A
  Academic Administration	Development	EAB Navigate AI Staff Assistant	Advances implementation of AI capabilities within Navigate to reduce administrative burden and improve service delivery for advising teams. The tool streamlines routine tasks such as report generation, student communications, and meeting preparation, including drafting messages and generating meeting transcripts. It also enhances the ability of Cane Navigators and Transitional Guides to manage appointments, to-dos, and student outreach, while supporting course recommendations aligned with student interests and degree plans. This is expected to improve the speed, consistency, and accuracy of documentation and enable more proactive engagement with students.
  Academic Administration	Development	Ivy & Ocelot AI Student Engagement Platform (MHBS)	AI-powered student engagement platform that delivers 24/7, personalized communication across chat, text, email, WhatsApp, and social media to support enrollment, retention, and student success. The platform uses virtual assistants to provide instant, multilingual responses to student inquiries while integrating with core campus systems such as CRM, SIS, LMS, and financial aid to create a unified experience. Designed to reduce call center volume and automate routine interactions, it aims to reclaim staff time, lower operational costs, and allow teams to focus on higher-impact work, all while meeting security and compliance standards including FERPA, SOC 2, HIPAA, and GDPR.
  Academic Administration	Development	CollegeVine’s AI Agent Admissions & Marketing Platform (MHBS)	AI-powered admissions and marketing solution designed to increase application volume, improve engagement, and generate measurable ROI for colleges and universities. According to its January 2025 report CollegeVine AI Agent Case Study…, its AI agents significantly outperform industry benchmarks in email open and click rates, handle thousands of interactions per month (many outside normal business hours), and respond to student inquiries in seconds. The platform supports both outbound marketing and 1-on-1 admissions engagement, with institutions reporting application growth, staff time savings, and strong ROI through automation and enhanced responsiveness.
  Academic Administration	Completed	Student Organization Funding Support	Student Organizations request funds from the activity fee three times annually; a student-led group, Student Activity Fee Allocation Committee (SAFAC), has developed rules and regulations for approval of funds, processes to request, and usage requirements. An AI tool creating a digestible way for students to look up policies and procedures interactively was developed. This will assist with reducing the administrative time necessary to manage questions about the fee request process.
  Academic Administration	Future Use Case	Commencement Chat Bot	Parents, families, and students have numerous, yet straightforward, questions about attendance and participation in Commencement ceremonies. Implementation of a chat bot will enable staff to focus on management of the event rather than straightforward questions. This specific service is included with the current contract with Flash Photography, making its implementation a benefit to this contact.
  Academic Administration	Future Use Case	Canes Central Chat Bot	Canes Central provides customer service support for aspects of student accounts, bill payments, registrar/enrollment, and financial aid. This team listens to the needs of students and families and provides a bridge to a variety of areas with decision-making for student services. To help students and families get quick information about policies, procedures, and dates before escalating more complex questions or needs to staff. This would involve integration with the case management system, Sales Force, that is used by Canes Central.
  Academic Administration	Completed	Family Weekend Customer Service Support	Family Weekend is an annual program where families visit campus, experience model classes, and attend a UM Football game. Families must register to participate. To help get quick accurate information to parents and families, we have developed an agent that contains accurate information and can address straightforward questions, such as dates, costs, and experiences.

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• AI Projects

  Sub Domain	Status	Project Name	Description
  Medical Coding	Operationalized - Fully In Use	3M History Note Nudges	Delivers real time clinical insights ("nudges") to help clinicians document a complete patient history before a note is saved to the EHR. Reduces retrospective queries. Utilizes AI powered worklist prioritization to drive coder and CDI team efficiency.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Amelia Appointment Cancel Automation	AI agent to cancel patient appointments on the phone.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Amelia Appointment Confirmation Automation	AI agent to confirm patient appointments on the phone.
  Patient Scheduling & Intake	Future Use Case	Amelia Automated Patient Appointment Scheduling via Voice	For simple and routine calls, use AI to better match the issues patients are experiencing with the right specialty.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Amelia Call Intent Understanding and Routing	Leveraging conversational AI to provide an optimal experience for patient scheduling management, including schedule, reschedule, confirm, cancel, recall.
  Patient Scheduling & Intake	Evaluated and Canceled	Apple Health Submission for International and Healthcare Tourists	Investigating the ability to digitalize our intake process for international and domestic healthcare tourists to simplify the process for patients and our staff. This would provide an option for patients to submit data directly from their Apple Health into UHealth and would potentially support abstractions of PDFs and language translation services.
  Medical Coding	Operationalized - Fully In Use	CodaMetrix Automated Coding - Cardiology	Autonomous coding bots to review results and determine procedure and diagnosis codes for cardiology procedures.
  Medical Coding	Operationalized - Fully In Use	CodaMetrix Automated Coding - Interventional Radiology	Autonomous coding bots to review results and determine procedure and diagnosis code for interventional radiology procedures.
  Medical Coding	Operationalized - Fully In Use	CodaMetrix Automated Coding - Radoiology	Automates professional coding through translation of the electronic health record into accurate set of medical codes and triages unautomated cases back to coding specialists.
  Medical Coding	Operationalized - Fully In Use	CodaMetrix Automated Coding - Surgery	Autonomous coding bots to review results and determine procedure and diagnosis codes for surgical procedures.
  Medical Coding	Evaluated and Canceled	Copilot Medical Record Coding Assistance Agent	Use AI to complete medical record coding tasks.
  Patient Scheduling & Intake	Operationalized - Fully In Use	Custom Predictive Models - No Show	Identifies the likelihood of an outpatient appointment being a no show. The model predictions are aggregated at the physician, clinic, and department levels to better assist in capacity management and planning, while limiting the potential impact on model biases and limiting access to care to a single patient.
  Medical Coding	Operationalized - Fully In Use	Epic Account Creation - Lab Venipuncture	Lab venipuncture outreach account creation.
  Insurance Registration	Operationalized - Fully In Use	Epic Account Creation & Merger Automation - Guarantor Auto Create	Hospital and Guarantor account auto-create and merge in tandem.
  Insurance Registration	Operationalized - Fully In Use	Epic Account Creation & Merger Automation - Hosipital Account and Guarantor Merge/Link	Hospital and Guarantor account auto-create and merge in tandem.
  Insurance Registration	Operationalized - Fully In Use	Epic Account Creation & Merger Automation - Hospital Account Auto Create	Hospital and Guarantor account auto-create and merge in tandem.
  Medical Coding	Operationalized - Fully In Use	Epic Account Merger Automation	Automated account coding merger.
  Insurance Registration	Operationalized - Fully In Use	Epic Authorization Determination & Collection - Authorization Collection and Status Update	Authorization determination and auth collections in tandem.
  Insurance Registration	Operationalized - Fully In Use	Epic Authorization Determination & Collection - Authorization Determiniation (Across Services)	Authorization determination and auth collections in tandem.
  Insurance Registration	Operationalized - Fully In Use	Epic Automate Pulling Insurance Card Information	Using optical character recognition to pull insurance information from scanned patient insurance cards into the visit registration to reduce manual error and accelerate the financial clearance process.
  Medical Coding	Operationalized - Fully In Use	Epic Automated Infusion Charging Calculator	Leveraging charge automation with Epic for CTU Infusion hospital charging
  Medical Coding	Operationalized - Fully In Use	Epic Automated Pull in and Copy - Account Coding	Automate pulling in and copying for account coding.
  Medical Coding	Operationalized - Fully In Use	Epic Automated Pull in and Copy - Late Charge Coding	Automate pulling in and copying for late charge coding.
  Medical Coding	Operationalized - Fully In Use	Epic Automated Soft-Coded ED Procedure Charging	Leveraging charge automation with Epic to eliminating a manual step for emergency room procedures, eliminating a manual step for every account with soft-coded procedures.
  Patient Scheduling & Intake	Operationalized - Fully In Use	Epic Automated Visit Reminders	Automate patient visit reminders.
  Patient Scheduling & Intake	Operationalized - Fully In Use	Epic Automated Wait List Entries	Automate patient wait list entries.
  Payment Processing	Operationalized - Fully In Use	Epic Claim Submission & Attachments - Automated Claim Attachments to avoid preventable denials	Complete claim submission and attachments in tandem.
  Payment Processing	Operationalized - Fully In Use	Epic Claim Submission & Attachments - Automated Claim Outbound Submisson	Complete claim submission and attachments in tandem.
  Insurance Registration	Operationalized - Fully In Use	Epic Corporate Guarantor Creation & Assignment	Generate and assign corporate guarantor accounts for GameChanger.
  Medical Coding	Operationalized - Fully In Use	Epic Cost Center Assignment Automation	Bill Area/Cost Center auto-determination.
  Denials Management	Operationalized - Fully In Use	Epic Denial Credit & Write-Off Automation	Automate credit resolution and small balance write-offs.
  Denials Management	Operationalized - Rolling Out	Epic Draft HB Outpatient Denial Appeals Assistant	Generative AI solution within Epic to automate generation and sending of denial appear letters. Part of Spring Epic Upgrade. Specific to Hospital Billing
  Denials Management	Operationalized - Rolling Out	Epic Draft PB Outpatient Denial Appeal Letters	Generative AI solution within Epic to automate generation and sending of denial appear letters. Part of Spring Epic Upgrade. Specific to Professional Billing
  Medical Coding	Operationalized - Fully In Use	Epic External Charging Automated Load	Enhance medical coding with charge interface to external locations.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Epic Guided Scheduling and Self-Service Tickets	Guided scheduling project as part of Project Gateway. Neurology and ENT are live. Cardiology and Primary Care implementing.
  Medical Coding	Operationalized - Fully In Use	Epic HB Coding Workqueue Prioritization	Prioritize work within hospital coding workqueues.
  Medical Coding	Operationalized - Rolling Out	Epic Hospital Coding Assistant	Generative AI in Epic that supports revenue cycle operations.
  Patient Scheduling & Intake	Future Use Case	Epic Infusion Capacity Optimization	Improve scheduling with connection to external system for orders.
  Insurance Registration	Operationalized - Fully In Use	Epic Insurance Eligibility Verification	Insurance eligibility verification
  Denials Management	Operationalized - Fully In Use	Epic Nightly Denial Processing Automation	Automate nightly denial actioning.
  Payment Processing	Operationalized - Fully In Use	Epic Patient Payment Notification - Auto-Apply New Balance to Open Payment Plan	Complete MyChart balance notifications and self-service payment plans in tandem.
  Payment Processing	Operationalized - Fully In Use	Epic Patient Payment Notification - Instant MyChart Balance Notification on Post	Complete MyChart balance notifications and self-service payment plans in tandem.
  Payment Processing	Operationalized - Fully In Use	Epic Patient Payment Notification - Open Self-Service Payment Plan Enrollment	Complete MyChart balance notifications and self-service payment plans in tandem.
  Medical Coding	Operationalized - Fully In Use	Epic Payer Modifier Automation	Automated payer modifier attachments
  Payment Processing	Operationalized - Fully In Use	Epic Payment Posting Automation - Automated HB/PB Transfer for Relevant Balances	Automated payment posting, reconciliation, and transfers in tandem.
  Payment Processing	Operationalized - Fully In Use	Epic Payment Posting Automation - Automated Payment Posting	Automated payment posting, reconciliation, and transfers in tandem.
  Payment Processing	Operationalized - Fully In Use	Epic Payment Posting Automation - Automated Reconciliation (Including Adjustment Threshold)	Automated payment posting, reconciliation, and transfers in tandem.
  Medical Coding	Operationalized - Fully In Use	Epic PB Coding Assistant - All Remaining Specialties	Working with Epic R&D to develop AI applications within Epic to assist professional coders in their review of clinical documentation and suggesting procedure and diagnosis codes for approval. Project focus is on specialties without established coding automation tools that are currently highly manual, full review coding practices.
  Medical Coding	Operationalized - Fully In Use	Epic PB Coding Assistant - Dermatology	Working with Epic R&D to pilot and develop AI applications within Epic to assist professional coders in their review of clinical documentation and suggesting procedure and diagnosis codes for approval. Project focus is on specialties without established coding automation tools that are currently highly manual, full review coding practices.
  Medical Coding	Operationalized - Fully In Use	Epic PB Coding Assistant - Ophthalmology	Working with Epic R&D to pilot and develop AI applications within Epic to assist professional coders in their review of clinical documentation and suggesting procedure and diagnosis codes for approval. Project focus is on specialties without established coding automation tools that are currently highly manual, full review coding practices.
  Medical Coding	Intake	Epic PB Coding Assistant - Provider Front End Deployment	Working with Epic R&D to develop AI applications within Epic to assist professional coders in their review of clinical documentation and suggesting procedure and diagnosis codes for approval. Project focus is on specialties without established coding automation tools that are currently highly manual, full review coding practices.
  Medical Coding	Operationalized - Fully In Use	Epic PB Coding Assistant -Surgery	Working with Epic R&D to pilot and develop AI applications within Epic to assist professional coders in their review of clinical documentation and suggesting procedure and diagnosis codes for approval. Project focus is on specialties without established coding automation tools that are currently highly manual, full review coding practices.
  Medical Coding	Operationalized - Fully In Use	Epic PB Coding Workqueue Prioritization	Prioritize work within coding workqueues.
  Patient Scheduling & Intake	Evaluated and Canceled	Epic Predictive Model - Risk of Patient No-Show (Version 1)	Epic provided model to predict patient no shows.
  Patient Scheduling & Intake	Evaluated and Canceled	Epic Predictive Model - Risk of Patient No-Show (Version 2)	Version 2 of the Risk of Patient No-Show model is a cloud-based, random forest model. The model is localized on your patient population and predicts a patient's likelihood to no-show. By using Nebula, Epic's cloud-based platform, version 2 of the model has better performance because it uses a different model type and expanded feature set, and it includes patient-initiated late cancels in the definition of a no-show.
  Payment Processing	Operationalized - Fully In Use	Epic Predictive Models - Likelihood to Pay	Identifies the likelihood of payment for insured and self-pay patients.
  Insurance Registration	Operationalized - Rolling Out	Epic Procedure Authorization Automation from Scheudling Orders	Guided scheduling project as part of Project Gateway. Neurology and ENT are live. Cardiology and Primary Care implementing.
  Patient Scheduling & Intake	Operationalized - Fully In Use	Epic Registration Self-Service Bot	Patient self-service registration bot.
  Medical Coding	Operationalized - Fully In Use	Epic Retrigger Late Charges	Late charge coding retrigging
  Patient Scheduling & Intake	Operationalized - Fully In Use	Epic Scheduling Decision Support	Decision Support for scheduling requirements.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Epic Scheduling Self-Service Bot	Patient self-service scheduling bot is fulling configured, but only available for providers and departments that Opt-In.
  Insurance Registration	Operationalized - Fully In Use	Epic Self-Pay Estimation Automation	Automatic patient self-pay estimates
  Medical Coding	Operationalized - Fully In Use	Epic Soft-Coded Procedure Automation	Leveraging charge automation with Epic to eliminating a manual step for every account with soft-coded procedures.  This expands on the soft-coded emergency room procedure charging.
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Ambulatory Services (Retail)	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Family Medicine	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Genetics	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Neurology	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Obstetrics and Gynecology	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Ophthalmology	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Orthopedics	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Otolaryngology	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Pathology	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Pediatrics	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Physical Medicine & Rehabilitation	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Physical Therapy	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Psychiatry & Behavioral Science	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation - Urology	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation- Executive Medicine	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Medical Coding	Operationalized - Fully In Use	Epic SVC Coding Automation- Neurological Surgery	Epic Simple Visit Coding (SVC) logic to automate outpatient coding on hospital visits
  Patient Scheduling & Intake	Future Use Case	Epic Template Build Automation	Automate configuration of provider templates to match business requirements/rules (budget) and eliminates human intervention in administration function
  Payment Processing	Operationalized - Fully In Use	Epic Visit Payment & Debt Transfer - Automated Bad Debt Transfer to Partners and Finance Reconciliation	Complete visit auto pay and bad debt transfer in tandem.
  Payment Processing	Operationalized - Fully In Use	Epic Visit Payment & Debt Transfer - Automated Patient Payment for Visit Balance	Complete visit auto pay and bad debt transfer in tandem.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Epic Welcome Check-In Facial Recognition with CLEAR	Enhance Welcome kiosks experience with facial recognition.
  Payment Processing	Operationalized - Fully In Use	HB Account Prioritization (Etyon)	Utilizing machine learning algorithms to assign account prioritization and return the scoring back into Epic for HB billing workqueues.
  Patient Scheduling & Intake	Operationalized - Fully In Use	Humata PCP Referral Follow-Up	Enhance patient scheduling with PCP referral follow-up.
  Medical Coding	Operationalized - Fully In Use	LOS Calculator - Surgery Center	Doctor visit level of service calculators for surgery center visits.
  Medical Coding	Operationalized - Fully In Use	LOS Calculator Ambulatory Clinics	Doctor visit Level of Service calculators for ambulatory clinics.
  Patient Scheduling & Intake	Operationalized - Fully In Use	MyChart Account Recovery with CLEAR	Use facial recognition for MyChart account recovery.
  Payment Processing	Operationalized - Fully In Use	PB Account Prioritization (Etyon)	Utilizing machine learning algorithms to assign account prioritization and return the scoring back into Epic for PB billing workqueues.
  Medical Coding	Operationalized - Fully In Use	Sunquest Charge Automation - Lab Venipuncture	Automate charging for lab venipuncture.
  Patient Scheduling & Intake	Operationalized - Rolling Out	Scope Health - Imaging Outreach AI Proof of Concept	Pilot implementation of an AI-driven outreach and scheduling solution to identify, engage, and schedule patients requiring imaging services (initial focus on mammography). The solution leverages AI technology integrated with Epic and Nice InContact to contact patients with existing orders, facilitate intake, route for clinical review when needed and schedule appointments. The goal is to reduce leakage, improve order-to-schedule conversion, increase access utilization and enhance patient experience through automation and timely engagement.